Returns It’s our goal to ensure that you are fully satisfied with your purchase from LitezAll. If something isn’t as you expected it to be, please contact us and let us know. We will work with you to resolve the issue.Non-defective items may be returned within 30 days of purchase for a full refund or store credit. Non-defective items must be unopened or in original packaging. You are responsible for return shipping charges. Please call us or use our Contact Us Form. We will issue a return Authorization Number. No refunds after 30 days although we may offer store credit.We will exchange non-working items due to manufacturer’s defects or items that we shipped in error at no charge to you. Please call customer service at 815-223-3393 to make arrangements. Please note that we cannot exchange items due to normal wear and tear or abuse.We cannot give refunds on items not directly purchased from us.Defective items purchased through our resellers are eligible for replacement through us although we may not be able to replace the item with the exact model. Please call Customer Service first or use our Contact Us Form.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We have the motorcycle LED lights to get your bike noticed on the road or off. Our small but powerful mounted lights  have heavy-duty housings of aluminum and polycarbonate to protect the LEDs. Polycarbonate lenses won’t crack or shatter even when installed on running boards. They are 100% waterproof because they are sealed with industrial-grade epoxy, and all come with mounting flanges and rubber gaskets that keep out moisture. Stay safe with our motorcycle LED light bars.

You will be responsible for paying for your own shipping costs for returning your item unless we issue a paid return label by email. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Sorry to hear that. Please try a couple of things.1. Repeatedly press the power button to cycle between brightness modes.2. Replace the included sample batteries with fresh alkaline batteries.If the flashlight is still dim, it's defective. Please contact us at support@litezall.com. We will take care of you.

Since 2010, our company has evolved from a small business to a premium flashlight company with products sold in more than 100,000 stores worldwide. We’re committed to lighting your home, workshop and every outdoor adventure. We’ve got the innovative products to prove it. We are LitezAll, the Evolution of Light®.