We have a 30 day return policy, which means you have 30 days after receiving your item to request a return. For all return requests, see this link for details https://www.aimallestore.com.au/policies/refund-policy

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For products you are not satisfied with, we have a 30-day return and exchange policy. This means youhave 30 days from receiving your item to request a return or exchange. Once we have received and examined your return, we will notify you and let you know whether to approve a refund or an exchange. lf you opt for a refund, you can then re-purchase the new product to make sure you get what you want. lf you choose an exchange, we will process it and send you the new product as soon as possible.

Your order will be carefully packaged and delivered to your desired location. All orders will be processed within 1 to 2 business days after receiving the order confirmation email (excluding weekends and holidays). Once your order is shipped, you will receive another notification.

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Standard delivery usually takes 2-6 business days depending on your parcel destination (810 business days for western states and remote areas).Depending on your parcel destination, express delivery usually takes 1 - 5 business days.Please expect delays on holidays or during high-volume seasons.

Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item. Please send a photo of the item together by email. We will resolve the issue as soon as possible.You do not have to pay for return shipping.

My son has MS and his walking is not good he drags his feet a lot and gets a lot of dead skin build up it is great to remove he says it is hard on feet but it removes so easy