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Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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Manufacturer brand names and logos, other than our own, are the registered trademarks of their respective companies. Our use of these brand names, images, or references is solely to demonstrate the compatibility of our products. Apexio Industrial accepts no liability for any incorrect use or misrepresentation of our products by customers.
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Australia has adopted the international IECEx Standard. We have a range of safety standards and certifications for use in hazardous environments with all lighting we supply.
Free pick-up (click and collect) is available from all locations listed above. Please contact us to confirm stock is available prior to your arrival. You will need to present a government-issued I.D., for all prepaid pick-ups.
All items are shipped within 24 hours of payment receipt, except; on weekends, as mutually agreed, during high-volume periods such as holiday and promotion periods, or as may be otherwise stated.
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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
This privacy policy sets out how The OCAM Group Pty Ltd uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
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Before any returns or exchanges, please contact our customer service representatives via email at hello@ocam.com.au. Please include your order number and specific description of damage/problem, photos and a clear explanation of your reason. If the return is authorised, you will receive an email with return instructions. All emails will be replied to within 24 business hours.
No problem! You may return or exchange any product within 30 days, as long as the item is in resalable condition and is returned in its original packaging. You will be responsible for the original and return shipping charges and a restocking fee of 10%. This also applies to orders cancelled during transit. If your original purchase price includes shipping, please contact us to confirm the original shipping cost. A refund, credit or replacement will be issued after we have received the package and confirm the item is in a resalable condition. Returns will not be accepted if you contact us after 30 days of receiving the item.
Since the beginning, we have always believed in the quality and longevity of the products we sell and service we provide, and are proud to offer our expertise to all industries.
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A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
For shipping orders, we aim to keep your cost as low as possible. The shipping rates on our website are calculated from the warehouse nearest to you to ensure you get the best deal. If your item isn't available nearby, we might need a little extra time to handle your order. Also, items can be combined to reduce shipping costs.
The term ‘The OCAM Group Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 33 166 112 278. The term ‘you’ refers to the user or viewer of our website.
• 1 year warranty from the date of purchase.• Invoice or shipment bill is required to claim the warranty.• The warranty policy only requires manufacturer to repair the defective product or send substitute for replacement.• Installation labour, electricity cost and other related cost will not be covered by the manufacturer warranty policy.• Warranty doesn't cover the defect caused by inappropriate use, especially if directions of the instructions for use are not observed, normal abrasion as well as failures which affect the value or use of the product insignificantly.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Manufacturing lead time is dependant on quantity ordered. This is excluding the delivery lead time which is estimated at checkout.
When you have received your package, please inspect your product for any manufacturer defects or shipping damage prior to installation. If you notice any damages or defects, please contact us ASAP.
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For your total confidence, OCAM offers a 1-year warranty on this product. We place a high value on customer service and aim to ensure you are completely satisfied with your purchase. If you require any assistance with your product, please contact us.
If the product is damaged during installation or due to a lack of ongoing maintenance, we are not responsible and will not issue a refund or credit.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Some remote areas will incur additional shipping charges. These include, but are not limited to; N.T., Far North QLD, and remote W.A. If you live in a remote area, please contact us to confirm whether additional shipping charges will apply to your order.
The item needs to be returned and will be replaced or a full refund or credit provided. Please contact us ASAP if you would like to make a claim.
Lighting for hazardous atmospheres has be designed to withstand the potentially harsh conditions such as bad weather or impact resistant.
In order to do great work, we need knowledgeable, well-trained individuals, combined with automation. We are dedicated to not only providing our team with top-notch training, but also world-class equipment to ensure we’re stay at the cutting edge of the industry.
Apexio Industrial's Protection Level Ex ia Intrinsically Safe LED Portable Work Light Hazardous Area are widely used in places of hazardous atmospheres, such as Marine, Petrochemical, Chemical, Petroleum, Oil and Gas, Spray Booths, Brewery industries. They can be used in locations where moisture, dirt, dust, corrosion and vibration may be present, or areas where wind, water, snow or high ambient can be expected.
The world’s first Class I Division 1, ATEX Zone 0,1,2 and IECEx ia safety certified remote area light. Now you can take remote area lighting to hazardous areas around the globe.
We aim to provide you with the best quality products, if for an unfortunate product defect we have a 14 day money back return guarantee.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The OCAM Group Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
Should you choose free pick-up and your item is not in stock at your chosen location, a free stock transfer is available (excluding trays & canopies). Stock transfers occur on a fortnightly basis and will require additional handling time.
Should you require any additional information, click here to email our customer service team, or phone your nearest OCAM 4x4 Accessories store.